Shipping Policy

At Floof Nest, we aim to get your order to you as quickly and smoothly as possible.

Processing Time

All orders are processed within 1–3 business days after purchase. During high order volume periods, processing may take slightly longer.

Shipping Time (US Orders)

Once your order has been shipped, delivery typically takes 5–10 business days depending on your location and shipping method.

Please note that delivery times may vary due to customs processing, carrier delays, or peak seasons.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email so you can follow your package’s journey.

Shipping Carriers

We work with trusted fulfillment partners and international shipping carriers to ensure reliable delivery.

Delayed or Lost Packages

In rare cases where a package is significantly delayed or appears lost in transit, please reach out to us so we can assist in resolving the issue with the carrier.

Incorrect Address

Please ensure your shipping address is correct at checkout. Floof Nest is not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.